Business Tech Support
Services we provide:
Security Solutions & Consultations
Professional Data Recovery Services
Server Maintenance & Monitoring
Off-Site & On-Site Backup Solutions
Workstation Optimizations
Hardware Repair & Upgrades
Outlook & E-Mail Server Support
Software Troubleshooting
24/7 Monitoring, Alerting & Updating
We monitor your computers and network 24/7 to keep your systems healthy, documented, and very secure. We can take care of the maintenance associated with computer use, including security updates for operating systems and application, backups, anti-malware updates and more.
It All Starts With a Free Consultation
We start each relationship with a free IT consultation to learn about your needs, problems, and existing solutions. We make recommendations, help you select the right plan, and answer your questions. Get in touch with us today.
Managed IT Services
Even the smallest of businesses can have important IT needs and major problems if the system fails. In fact, due to a lack of redundancy and limited storage or server capabilities, a system failure for a small company may be more catastrophic that a department within a major corporation. Therefore, it is critical that any small business properly manage its network.
Problems normally associated with computers in small office environments such as connectivity issues, data transfer, weak wireless signals and security has become an issue. Ineffective anti-virus or anti-malware software, lack of an effective firewall and hackers that can gain access to your system can have serious consequences.
Let a New Global Net technician come into your business and do an evaluation and an assessment of your business system. We offer affordable solutions to your most challenging computing problems.
Customized Managed IT Support
- Reliable, up-to-date, highly functional IT systems
- 24/7 monitoring and alerting on health and status of all covered IT components
- Patch management, antivirus management, and backup management
- Predictable IT budget with monthly pricing
- Prioritized user support with ticketing system backed by our repair center
- Consultation and planning with regularly scheduled meetings and tasks
Our Managed IT Service Plans:
New Global Net offers Managed IT service plans in two flavors: Basic and Extended.- Basic Managed IT is a simple and budget-friendly plan focused your core elements of Managed IT. We monitor your computer hardware and software, backup, and security remotely. All other IT work is billed at our hourly rates. This plan includes regularly documentation on your infrastructure, a network map and credentials database.
- Extended Managed IT services plan features monitoring and maintenance on all computers, unlimited user desktop support, network and security management, vendor management, IT consulting and strategy. No regular regular maintenance is billed hourly under the extended plan, this makes accurate financial forecasting possible.
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We look forward to assisting you with your technology needs.